Returns

Warranty & Return Policy:

Thank you for shopping at Amsterdam Garden Centre!

We warranty the viability of all tree and shrub purchases for 90 days.  Any return of an unviable tree &/or shrub must be approved by our nursery department manager, and be accompanied by a receipt and original tags to receive a store credit (no cash refund).  This warranty does not apply to damage or death caused by extreme weather conditions, vandalism, negligence, acts of a person, animal, insect or incurable disease occurring after purchase.

Hardgood items may be returned with the receipt within 7 days for a cash refund, and within 14 days for a store credit (excludes fertilizers, pesticides, fountains, greenhouse plastic, and clearance items).

Pesticide regulations differ for each city.  It is the homeowners’ responsibility to abide by their own Pesticide Use Control Bylaw.

Returns on any product that has been ‘Special Ordered’ is subject to a 20% re-stocking fee with the remainder of the value given in a store credit (no cash refund).  Returns are not accepted on items that have been planted due to soil contamination.

We do not warranty or accept returns on annuals, perennials, aquatic plants, indoor plants, and seeds.

Please contact us if you have any questions or concerns.

Amsterdam Greenhouses Ltd

Tel: 604-465-6614    Fax: 604-465-6768
19100 Old Dewdney Trunk Road, Pitt Meadows, BC V3Y 2R8

 

WINTER HOURS:
JANUARY 19 - MARCH 19 ~ OPEN DAILY 9AM - 5:30PM

 

SPRING HOURS (MARCH 20 - JULY 28)
OPEN MON-FRI
  9AM - 9PM & SAT-SUN 9AM - 6PM 

 

SUMMER HOURS (JULY 29 - NOVEMBER 27): 
OPEN MON-SUN
  9AM - 5:30PM  (7 DAYS A WEEK)

CHRISTMAS HOURS (NOVEMBER 28 - DECEMBER 23): 
OPEN MON-FRI
  9AM - 9PM & SAT - SUN 9AM - 6PM

DECEMBER 24 & 27-31 ~ OPEN 9AM - 5:30PM

JANUARY 1 - 18 ~ CLOSED
 

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